Privacy Policy 
We highly appreciate your trust, care about your privacy, and place great emphasis on protection of your data during processing.
It is the intent of this Policy to explain what personal data we gather, how we handle it, from which sources we obtain it, for what purposes we use it, to whom we provide it, and how you can find out what personal data we process in relation to you specifically. This Policy should also clarify how we maintain confidentiality and security of your personal data. 

This Policy comes into force and effect on 25. 5. 2018. 
Controller of Your Personal Data 
VIG Travel s.r.o., Business Registration: 270 98 869, Registered Office: Prague 3, 2/2767 V Kapslovně Street, ZIP Code: 130 00, is a controller within the meaning of Article 4 (7) of the Regulation (EU) No. 2016/679 of the European Parliament and of the Council, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the "GDPR").
Data Protection Officer 
VIG Travel s.r.o. has appointed a Data Protection Officer, to whom data subjects may address their queries and suggestions, or whom they may contact to assert their rights, by means of a dedicated e-mail address:  dpo@plus4u.net .
Principles of Your Personal Data Protection 
We would like you to know that we handle your personal data with proper care and pursuant to the applicable law. Your personal data is protected to the maximum extent possible. The following are the underlying principles which govern the processing of your personal data:
  • Lawfulness 
    We process your personal data mainly on grounds of our statutory duty (legal title), in accordance with all legal regulations. 
  • Limited purpose 
    We use your personal data solely for the purposes specified at the time we acquire it, or for other related purposes, always pursuant to the law.
  • Data minimisation 
    We only ask for such personal data, which is both necessary and relevant to the purpose for which it is processed. 
  • Accuracy 
    We update your personal data and provide necessary corrections pursuant to the law. You may contact us at any time, to check, amend, or delete the personal data you have provided.
  • Fairness and transparency 
    We process your personal data transparently and openly, on grounds of our statutory duties, and for the purpose of meeting our contractual obligations, based on our legitimate interest or with your express consent. If there is a serious data breach concerning your personal data, we shall notify you of such a breach forthwith. 
  • Integrity and confidentiality 
    We process your personal data in such a way as to prevent any unauthorised and/or accidental access to the personal data, its modification, destruction, or loss, unauthorised transfer, and other unauthorised processing, as well as any other misuse of your personal data. We have adopted control procedures to secure the information in our applications, while offering such products and services which provide a high level of data security.
  • Responsibility 
    Under this principle, we must be able to prove our compliance with all of the above-specified conditions.
Purpose of Personal Data Processing 
VIG Travel s.r.o. processes your personal data for the following purposes:
  • Discharge of its Statutory Duties 
    - because of checks carried out by government authorities or other regulatory bodies of the Czech Republic, European Union, and / or other Member States, concerning the discharge of statutory duties of the controller 
    - because of performance of contractual obligations of both contractual parties (proper signing of and performance under the contract, checking of obligations)
    - personal data is necessary for purposes arising from the tour operator's duties, such as providing the data to insurance companies, hotels, etc.
  • Performance of Contractual Obligations 
    - because of performance of contractual obligations of both contractual parties (proper signing of and performance under the package tour contract or other contracts, checking of obligations arising under such contracts)
    - in order to provide the services which you have requested (organising stays, vacations, special events, summer camps, yacht cruises, captain training courses, insurance brokerage, travel services, and more)
  • Controller's Legitimate Interest 
    - to communicate with you (to provide answers to your questions or to handle your requests or suggestions)
    - to contact the client / customer care, to better provide our services, and to satisfy your needs
    - to assess the usage of our website and improve its contents
Employee Contractual Duty to Protect Your Personal Data

VIG Travel s.r.o. processes personal data provided directly by each natural person (either with their consent or on other legal grounds), as well as other personal data assembled during its processing activities and necessary for their provision. This may include the following personal data categories:
  • Identification and address details:  academic degree, first name, last name, place and date of birth, nationality, passport number or number of another identification document, contact address, home address, birth certificate number, signature, etc. (for sole traders, this also includes business registration, VAT number, and registered office).
  • Electronic contact details: phone number, e-mail address.
  • Economic details: bank connection to make and verify payments.
  • Other electronic data: website from which the visitor came to the website of VIG Travel s.r.o., IP address, date and duration of visit, any visitor queries, answer http code, transmitted data groups, browser details, country of access, Internet provider, screen resolution, and operating system of the website visitor's device.
  • Data concerning health: only for summer camps: ailments, allergies, medications.
     
Your personal data is processed by our own employees, or by third parties with whom we always sign a written agreement on personal data processing. Our employees undergo personal data protection training and process your personal data pursuant to internal processing guidelines, plus we adopt additional technical-organisational measures to protect your data as much as possible. We take care that any person processing your personal data pledges in writing to maintain confidentiality of any information obtained in relation to processing of your personal data. 
Duration of Personal Data Storage 
  • Legal regulation - we only keep your data for the duration strictly necessary in relation to our personal data processing activity. In accordance with applicable legal regulations, the data is then liquidated or archived for the time required by the law.
  • Consent - we only keep the data which we process with your consent for the duration of the purpose for which the consent was given. You may withdraw your consent at any time by an e-mail sent to vigtravel@vigtravel.cz.
     
Personal Data Transfer Within and Without the EU 
VIG Travel s.r.o. is entitled to provide your personal data to a requesting public authority (e.g. a court or Police of the Czech Republic), in the extent and on the terms stipulated by generally binding legal regulations.
As a part of Unicorn Group, we are entitled to pass your personal data to other companies within the concern, based on a legitimate interest, particularly for the purpose of the concern administration.
We also employ services of external providers to process your personal data. To such providers, we only transfer your personal data in accordance with the above-specified purposes and in connection with this data transfer, we have always a contract on personal data processing signed with each such sub-processor, stipulating the same personal data processing warranties, that are observed by VIG Travel s.r.o.
Your personal data can only be transferred outside the EU territory, if you participate in a package tour with hotel lodgings or if you attend a conference or another event held or facilitated by VIG Travel s.r.o. In such a case, your personal data is passed to the appropriate hotel as is our statutory duty. Any personal data that we obtain for purposes other than those specified above shall not be transferred to any third country or countries outside the European Union (EU), or outside the European Economic Area (EEA).
You Have the Following Rights 
  • Right of access to your personal data:  If you have any doubt about what personal data we process in relation to you, please do not hesitate to contact us. You have the right to know what exactly we have on file when it comes to your person, i.e.:
    a)  for what purpose we process your personal data, 
    b)  the extent of your personal data, 
    c)  other recipients to whom we have already provided or intend to provide your personal data, 
    d)  duration for which your personal data will be processed by us, 
    e)  sources of your personal data, unless we have obtained your personal data from you directly, and
    f)   whether there is any automated decision-making employed, including profiling.
    Typically, we shall provide such information in an electronic format.
  • Right to rectification: You have the right to obtain from Vig Travel s.r.o. without undue delay the rectification of inaccurate personal data concerning you and you have the right to have incomplete personal data completed (including by means of providing a supplementary statement).
  • Right to erasure ('to be forgotten'): You have the right to obtain the erasure of your personal data, where one of the following grounds applies:
    • the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
    • you withdraw consent on which the processing is based and there is no other legal ground for the processing;
    • you object to the processing and there are no overriding legitimate grounds for the processing;
    • the personal data has been unlawfully processed;
    • no parental consent was given with processing of children's personal data;
    • statutory duty imposed by the law of the European Union or its Member State.
  • Right to restriction of processing: You have the right to obtain from us restriction of processing where you contest the accuracy of the personal data or you believe the personal data has been unlawfully processed or processed in violation of your private and personal life, or if you believe that the personal data is no longer necessary for processing purposes.
  • Right to data portability: If your data has been processed under a contract or with your consent and by automated means, you have the right to receive the personal data concerning you which you have provided, in a structured, commonly used, and machine-readable format, provided this shall not adversely affect the rights and freedoms of other parties.
  • Right not to be subject to a decision based solely on automated processing, including profiling, which would have legal effects associated with you or would affect you in a similar major way.
  • Right to withdraw consent: You have the right to simply withdraw the consent with personal data processing that you have granted, at any time, if this consent gives legal grounds for the personal data processing.
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority (The Office for Personal Data Protection, 27 Pplk. Sochora Street, 170 00 Prague 7), if you believe that VIG Travel s.r.o. has been processing personal data in violation of the GDPR. 
  • Right to information on reasonable warranties concerning transfer, if your personal data is transferred to a third country (outside the EU) or an international organisation.
  • Right to a copy of your processed personal data, even in an electronic form.
  • Right to be notified of any data breach, if such a breach will likely lead to a high risk for your rights and freedoms.
  • Right to object to processing of your personal data, if this data is processed on grounds of a legitimate interest.
Processing of Personal Data at Websites 
As a visitor, you do not have to provide any personal data in order to use this website. However, the website can be used to gather personal data which its visitors provide voluntarily for a specific purpose or anonymised data (see below) to improve functioning of the website, to assess its visit rate, and to optimise marketing activities. 
Log File Processing 
When you access its website, VIG Travel s.r.o. processes log files documenting access to this website, for the purpose of protection of its legitimate interests consisting of protection of its website and improvement of its functioning. The log files are thus processed without the consent of website visitors and are stored for 30 days after their website visit. Any cookie-related data, which is saved on a Google server, is stored for 14 months and then erased. 

Processing of such log files is carried out by VIG Travel s.r.o. The log files may (or may not) include website visitors' personal data: 
•  web page from which the visitor came to the website of VIG Travel s.r.o.; 
•  IP address; 
•  date and duration of their visit; 
•  visitor's query or queries, if any; 
•  answer http code; 
•  transmitted data groups; 
•  details on employed browser, country of access, Internet provider, screen resolution, and operating system of the website visitor's device.
Use of Cookies and Website Analytics 
VIG Travel s.r.o. employs cookies at its website in order to improve the functioning of the website, to assess its visit rate, and to optimise its marketing activities. Cookies are small text files, which are stored by your browser locally at the device from which you browse the website. Cookies are not used for and do not provide personal identification of website users. If a website user does not wish to allow cookies, he or she may change his or her browser settings to prevent the website from gathering cookies. If necessary, use your browser help to find the instructions for disabling and removing cookies, or you contact the manufacturer of your browser. 
Google Analytics and Google Adwords 
VIG Travel s.r.o. employs the Google Analytics service, provided by Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"), to analyse its website using cookies.
The analysis assisted by Google Analytics is anonymised and based on gathered cookies transmitted to a Google server. Before being transmitted to a Google server, any IP addresses are shortened by the website of VIG Travel s.r.o. Google will not link the transmitted data, including shortened IP addresses, with any other data. You can read Google's Privacy Policy here (www.google.com/intl/cs/policies/privacy/partners/). 
For direct marketing and remarketing, you have to grant consent with personalised advertising.
A website visitor may change his or her browser settings, as described above, to prevent Google Analytics from gathering and analysing cookies.
Contacts 
Please send your queries concerning processing and protection of your personal data to the following e-mail address: vigtravel@vigtravel.cz.
Changes to This Policy 
VIG Travel s.r.o. reserves the right to change or amend this Policy when necessary (particularly in order to maintain compliance with generally binding legal regulations governing personal data protection). We suggest that you check this Policy on a regular basis, to keep aware of any changes. You can find the up-to-date version of this Policy on our website.
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